Accessibility

This accessibility statement applies to enterprise-europe.co.uk. This website is run by Innovate UK, part of UKRI.

We want as many people as possible to be able to use this website, which means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without text spilling off the screen
  • navigate most of the website using just a keyboard
  • naviate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We're also tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know that some parts of this website are not yet fully accessible:

  • changing the font size could mean some content is obscured, particularly on mobile
  • some forms require the user to zoom in to be able to interact with them
  • the Search function is not accessible with assistive technologies
  • not all of the website responds to tab key commands
  • colours and contrast are not compliant which results in some text being hard to read
  • there is no audio description or transcript for embedded videos.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Innovate UK is committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Technical information about this website's accessibility

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The Enterprise Europe Network brand colour blue and its different shades is non-compliant. The use of white, black of grey on a blue background is not compliant.

Font sizes are too small when viewed on a mobile device, and increasing the font size of a page on both desktop and mobile view creates problems with the page layout, in some cases hiding content.

Some forms require users to zoom in when viewed on mobile.

When adjusting the screen contrast to 40% higher than the baseline, areas with a light grey background are no longer visible. Text written in grey becomes much harder to distinguish. Light blue elements of the header and footer become very vibrant and white text blends into the background. Light grey icons lose definition.

There are some images on the website that do not have accompanying descriptions, and which are missing alternative text ('alt text') tags.

Users cannot interact with all of the website with assistive technologies. The Search function in particular is not accessible with assistive technologies, and registering interest in a partnership opportunity cannot be completed with assistive technologies.

Across the website, heading type are not always used correctly: for example, an H2 heading may come before a H1, or an H1 may be hidden.

There are no audio descriptions for videos. There is no descriptive text introducing videos, and there are no transcripts of embedded videos.

Not all of the website responds to tab key command: for example, the Sign in button is coded as a text link and not a button.

There is no navigation breadcrumb for content across the website.

Not all of the language used is descriptive enough for users with cognitive disabilities.

Page templates contain large areas of text, which is not always digestible.

What we're doing to improve accessibility

We are re-branding this website which includes a review of both the visual design and the background code. We are improving the functionality of many key pages, which will also include an improvement to accessibility. We aim to launch the first stage of the re-brand by 1 January 2021.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 23 September 2020.

This website was last tested between 10 and 21 August 2020. The test was carried out by JBi Digital.