Company from Cyprus offers an innovative communication suite for Hotel/Restaurant/Catering
The Cyprus company active in the ICT sector offers a state of the art communication suite for HoReCa businesses (hotels, restaurants, and cafes) in order to be closer to the customer and provide better services. The company is seeking value added partnerships with developers, distribution agencies or other intermediaries for delivering and further developing the application in other countries; by means of a commercial agreement with technical assistance, a joint venture or a licensing agreement.
The SME from Cyprus is seeking value added partnerships with developers or distribution agencies or other intermediaries for delivering and further developing / customizing the innovative product in other countries; by means of a commercial agreement with technical assistance, a joint venture or a licensing agreement.
The innovative communication solution for HoReCa establishments (hotels, restaurants, and cafes) was developed in order for the business concerned to be closer to the customer and provide better services. Customers using their mobile phone scan a discreet QR / NFC tag and obtain instant access to a number of services. The tag can be either stuck on a desk, table, etc. or can be given to the user. In the former case the tag identifies the location (permanent installation), in the latter the user (non-permanent installation). The services can range from simple calls (asking for the bill) to innovative applications (booking, real-time information, ordering). In either way, services are offered automatically and in the correct priority to where the customer is located, thus freeing him from inconvenient and often confusing procedures. Features include: • 'Click and go' simple requests Automatic dispatch of the client request (call for a waiter, ask for the bill, etc.) to the main desk and all assistants that are assigned to the service of the specific location • 'Text and go' simple requests Automatic dispatch of the client request along some explanatory text (refer a technical issue, ask for a specific room service, etc.) to the main desk and all assistants that are assigned to the service of the specific location • E- order Customer automatic dispatch as well as waiter registration of an order from any of the online possibly multi-lingual catalogues • Bonus Credit to the customer's account of bonus points after e- ordering or booking of any of the premise's services. The bonus policy can be flexibly defined by the customer • Booking Allows the customer to book places at the restaurant(s) or other services (sauna, gym, etc.) of the premise • News Offers real time information on events, discounts, etc. taking place at the premises in the next days; the module can also be used for nearby events organized by third parties, who will offer an advertising fee. Users are notified regardless of whether they have the application on. • E- pay Allows customers to carry out e- payments with their credit cards • Air / environment Real time information on the comfort (temperature, etc.) or air quality (CO2, etc.), swimming pool water quality, etc. at various spaces of the premise • Occupancy Offers real time information on the population of various spaces (restaurants, sauna, gym, WC, etc.) at the premises. • Vote Offers the ability to send out questions to the mobile phones of conference participants and collect and report on their answers The company is a provider of wireless firmware, sensor networks and IoT solutions and has developed a number of spin off solutions in thematic areas such as smart tourism and machine learning. The company is seeking value added partnerships with developers, distribution agencies or other intermediaries for delivering and further developing the application in other countries; by means of a commercial agreement with technical assistance, a joint venture or a licensing agreement.
Advantages and innovations
Unique services, balancing convenience and innovation. The product offers the following advantages: • service automation • high tech and innovative services • targeted fast and expedient service • staff decompression • human resource optimization • fostering customer loyalty via bonus schemes • ability to offer advertising space to third parties and your partners • real time services such as information on the headcount of various spaces (e.g. restaurants, gyms, spa, etc.) or information on space comfort and air quality parameters • business analytics on the productivity of your business as well as your client preferences The application is built on proprietary, internet of things, real time technology provided by the company. This is a major competitive advantage towards the next generation smart hotels.
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